Shipping policy

🚚 Shipping Policy – GiftySee

At GiftySee, we aim to deliver your customized products safely and as quickly as possible. Please read our shipping policy carefully before placing an order.

 

 

1️⃣ Order Processing Time

  • All orders are processed within 2–5 business days after receiving full payment.

  • Since our products are customized and made-to-order, production time may vary depending on the design complexity and order volume.

  • Orders placed on weekends or public holidays will be processed on the next working day.

 

 

2️⃣ Shipping & Delivery Time

  • Standard delivery time across India is 5–10 business days after dispatch.

  • Delivery time may vary depending on:

    • Customer location

    • Courier partner service area

    • Weather conditions or operational delays

GiftySee is not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.

 

 

3️⃣ Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout before payment.

  • From time to time, GiftySee may offer free shipping promotions on selected products or campaigns.

 

 

4️⃣ Order Tracking

Once your order is shipped:

  • A tracking number will be shared with you via Email or WhatsApp.

  • You can track your shipment directly on the courier partner’s tracking page.

Tracking details usually become active within 24 hours of dispatch.

 

 

5️⃣ Incorrect Address / Delivery Issues

Customers are responsible for providing accurate and complete delivery details.

If any of the following occurs:

  • Incorrect shipping address

  • Incomplete address details

  • Customer unavailable at delivery

The courier may return the parcel to us.

In such cases:

  • Re-shipping charges will apply, and the order will only be re-dispatched after payment of those charges.

 

 

6️⃣ Damaged Parcel Policy

If the outer parcel appears tampered, broken, or damaged at the time of delivery:

  • Customers are advised to refuse the parcel from the courier.

If the parcel is accepted:

  • A clear unboxing video is mandatory to claim damage or replacement.

Claims without proper unboxing proof may not be approved.

 

 

7️⃣ Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Courier operational issues

  • Remote area delivery limitations

  • Weather conditions

  • Government restrictions or public holidays

In such cases, we request customers to allow additional time for delivery.

 

 

8️⃣ Contact for Shipping Support

For any shipping-related queries, please contact us:

📧 Giftysee.in@gmail.com

Our support team will respond within 24–48 hours.